Business Operation


Business Operation, which is based on principles of “lean management” methods is the key function for the business success and a major cornerstone for┬áprofitability,┬ástability and customer satisfaction. The main approach is to maximize the customer value while minimizing the waste.

The scope is to ensure the optimized flow of goods and information between Supplier and  Customer with less cost but more revenue.



Genba Consulting helps you to define, document and ensure the functionality of your “business operations” as a company policy. Lean methods will help you to achieve continues improvement in efficiency by simplifying / eliminating unnecessary workflow. Important steps are:

  • Definition of lean measures and targets.
  • Pragmatic analysis and implementation of improvements.
  • Risk assessment, definition of management actions to handle.
  • Documentation and Implementation of continuous improvement process.